Advanced Task Management
Become a Data-Driven Firm
Gain Insights into Tasks and Queues
- Monitor queues and tasks: View case management queues and task reporting across your projects during specified date ranges.
- Identify unresolved tasks: Quickly spot unresolved tasks to keep cases on track.
- Manage unassigned tasks: Ensure every task is accounted for.
- Measure average completion time: Track how long tasks are taking to complete to identify room for improvement.
- Visualize data with charts and graphs: Use visual charts to compare task metrics.
View Reporting on User Activity
- Track user activity: View real-time data on total active users, online vs. offline users, and users without an assigned task.
- Monitor task resolutions: Analyze task metrics and completion rates by user and date range.
- Evaluate performance trends: Identify top and low performers with detailed metrics.
- Measure average completion time: Track how long tasks are taking to complete to identify room for improvement.
- Export detailed reports:Download in-depth user activity summaries to audit work progress.
Increase Visibility Over Tasks
- Comprehensive case management task reporting: Admins can efficiently manage Filevine tasks from one single task dashboard.
- View key details: Find essential information such as queue and project names, queue status, priority, due date, assigned user, user status, and times a task has been re-enqueued.
- Edit with ease: Easily make adjustments to tasks including re-assigning users or snoozing tasks for the user or back to the queue.
Manage Queues from One View
- View all queue creations: Easily find all created queues in one place.
- Quickly see essential details: Find details like queue names, priorities, task types, and more in one dashboard view.
- Edit priorities and descriptions: Adjust queue priorities or descriptions as needed to meet your changing needs.
- Activate queues with a click: Easily activate a queue directly from the dashboard view.
Explore Advanced Task Management
Supercharge Your Case Management
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