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IT & Software Development

IT & Software Development

Utilize NeoTalentLab nearshore talent for software development, IT support, or to access talent pools with other specialized tech skills.

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Software Developers None

NeoTalentLab front-end, back-end, and full-stack developers help build web and mobile applications, enabling scalability and faster time-to-launch.

Quality Assurance (QA) Engineers None

QA engineers are often offshored for software testing, ensuring code quality through manual and automated tests.

UI/UX Designers None

Leverage NeoTalentLab designers to work on creating user-friendly interfaces and improving user experiences for websites and applications.

Data Analysts None

Data Analysts handle data analysis, machine learning, and data-driven insights to support better business decision-making.

Support Specialists Popular

NeoTalentLab Support Specialists provide friendly, ongoing assistance for products, handling bugs, troubleshooting, and maintaining customer satisfaction.

Project Managers Popular

NeoTalentLab Project Managers are carefully vetted and trained to help oversee software development projects, ensuring deadlines are met and teams stay coordinated.

Mobile App Developers None

Create and maintain iOS, Android, or cross-platform applications with a highly skilled team of mobile app developers.

System Administrators None

Nearshore system admins maintain IT infrastructure, ensuring network performance, security, and operational uptime – affordably.

Business Analysts Popular

Nearshore virtual Business Analysts help gather requirements, define project goals, and bridge communication between tech teams and stakeholders.

RPA Developers Popular

Hire virtual Robotic Process Automation developers to automate repetitive processes using cutting-edge technologies like UiPath.

Technical Writers None

Leverage the expertise of nearshore technical writers for clear, precise documentation, faster turnaround times, and seamless collaboration within your time zone, all while reducing costs.

Legal & Compliance

Legal & Compliance

Nearshore talent resources can be used to fill many roles for legal and compliance are often used to manage costs while maintaining efficiency and quality, and provide specialized expertise while avoiding recruitment and operational headaches.

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Paralegals and Legal Assistants Popular

NeoTalentLab nearshore Paralegal and Legal Assistant resources can assist with drafting contracts, summarizing depositions, preparing legal documents, and managing case files.

Data Review Specialists None

Allow nearshore Data Review Specialists to review and analyze legal documents and data for accuracy and compliance.

Case Managers Popular

Nearshore Legal Case Managers assist law firms by handling case coordination, client communication, document management, scheduling, and ensuring all case-related tasks are completed efficiently and on time.

Medical Records Ordering Popular

Streamline case preparation by efficiently managing records requests and ensuring timely, accurate documentation. This specialized support allows legal teams to focus on case strategy rather than administrative tasks, enhancing productivity and case outcomes.

Compliance Analysts None

Nearshore Compliance Analysts help companies adhere to local, state, federal, and international regulations by monitoring regulatory updates, analyzing potential risks, and implementing compliance procedures.

Legal Transcriptionists None

Utilize nearshore resources to transcribe legal proceedings, depositions, and meetings accurately for use by law firms and legal departments.

Billing & Legal Accounting None

NeoTalentLab Legal Billing Specialists and Legal Accountants manage client invoices, track billable hours, and handle legal accounting tasks, ensuring proper financial compliance.

Corporate Admin Support None

Engage nearshore Admin Support to handle company filings, maintain statutory books, and ensure corporate governance compliance.

Finance & Accounting

Finance & Accounting

More and more financial institutions are utilizing nearshore resources to fill roles such as bookkeeping, accounts payable/receivable, and financial analysis to cut costs while maintaining quality.

 

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Bookkeepers None

NeoTalentLab nearshore Bookkeepers manage day-to-day financial transactions, ensuring accurate records of purchases, sales, and other business activities.

Accounts Payable/Receivable Specialists Popular

Our highly trained nearshore professionals handle invoicing, payment processing, and follow-ups for outstanding accounts, ensuring smooth cash flow management.

Payroll Specialists Popular

Nearshore payroll teams process employee salaries, bonuses, and deductions, ensuring timely and accurate payments.

Financial Analysts None

NeoTalentLab nearshore Financial Analysts assist with budgeting, forecasting, variance analysis, and financial modeling to support data-driven decision-making.

General Accountants None

Nearshore NeoTalentLab Accountants manage general ledger activities, prepare financial statements, and ensure compliance with accounting standards.

Auditors None

NeoTalentLab Auditors help with internal audits, ensuring financial records’ accuracy and compliance with standards and regulations.

Reconciliation Specialists None

Allow NeoTalentLab nearshore teams to handle bank reconciliations and reconcile financial records to ensure consistency between internal records and bank statements.

Financial Reporting Analysts Popular

Our nearshore Financial Reporting professionals prepare financial reports, balance sheets, and P&L statements to meet internal and external reporting requirements.

Billing Specialists None

Nearshore Billing Specialists create and manage invoices, track payment statuses, and ensure accurate and timely customer billing.

None

Customer Service & Call Center

Customer Service & Call Center

Businesses are increasingly utilizing nearshore customer service teams to provide cost-effective, multilingual support closer to their market.

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Customer Service Representatives None

NeoTalentLab nearshore Customer Service Representatives handle customer inquiries, assist with product information, resolve issues, and ensure customer satisfaction via phone, email, or chat.

Technical Support Agents Popular

Utilize nearshore Technical Support teams to provide troubleshooting and help customers resolve technical issues related to products or services.

Chat and Email Support Agents Popular

NoeTalentLab offers nearshore agents to assist customers via online chat and email channels, addressing inquiries, processing orders, and resolving complaints.

Sales Support Agents None

Utilize NeoTalentLab nearshore Sales Support Agents to handle pre-sales inquiries, provide product information, and assist in converting leads into customers.

Help Desk Support Popular

Nearshore Help Desk teams assist clients with IT-related issues, providing tier 1 or tier 2 support to ensure smooth operations.

Customer Retention Specialists None

Utilize NeoTalentLab nearshore Retention Specialists to manage customer accounts, resolve dissatisfaction issues, and provide incentives to prevent customer churn.

Billing and Collections Agents None

NeoTalentLab agents are trained to handle billing inquiries, explain charges, and follow up on overdue accounts, ensuring smooth financial transactions.

Quality Assurance Analysts Popular

Nearshore QA Analysts monitor and evaluate the performance of customer service representatives, ensuring high-quality service and adherence to company standards.

Supervisors and Team Leaders None

We’ve carefully vetted nearshore Supervisors to manage Customer Service teams, track performance metrics, and provide coaching to ensure excellent service delivery.

Virtual Receptionists Popular

Nearshore Virtual Receptionists manage incoming calls, provide information, and direct calls to the appropriate departments.

Order Processing Agents None

NeoTalentLab’s nearshore agents assist customers with placing orders, tracking shipments, and managing returns or cancellations.

Escalation Specialists None

Fully trained nearshore Escalation Specialists handle complex issues and complaints that require advanced knowledge or personalized resolution.

Survey and Feedback Agents None

Allow NeoTalentLab agents to collect customer feedback and conduct surveys to understand customer satisfaction and identify areas for improvement.

Marketing & Creative Services

Marketing & Creative Services

Harness NeoTalentLab nearshore talent for digital marketing, content creation, graphic design, and web development to benefit from a balance of cost efficiency and high-quality creative output.

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Graphic Designers Popular

Nearshore Graphic Designers create visual content like logos, banners, infographics, and marketing materials for campaigns, websites, and social media.

Content Writers None

Utilize nearshore Content Writers create to craft blog posts, articles, website copy, marketing materials, and social media content to support brand awareness and SEO efforts.

Digital Marketing Specialists None

Tap into our pool of nearshore Digital Marketers to handle tasks such as managing online ads, PPC campaigns, SEO strategies, and social media marketing to increase brand visibility.

Social Media Managers None

NeoTalentLab Social Media Specialists manage social media profiles, schedule posts, interact with followers, and create engaging content to drive brand engagement.

Email Marketing Specialists None

Get support developing and executing email marketing campaigns, manage email lists, and analyze campaign performance to increase customer engagement.

Video Editors None

Utilize nearshore Video Editors to create, edit, and enhance video content for marketing purposes, including promotional videos, YouTube content, and social media clips.

Web Developers Popular

NeoTalentLab Web Developers build and maintain websites, landing pages, and microsites that support marketing campaigns and brand messaging.

Marketing Automation Specialists Popular

NeoTalentLab can provide Marketing Automation Specialists provide support setting up and managing marketing automation tools to streamline campaign workflows, lead nurturing, and CRM integrations.

Illustrators and Animators Featured

Nearshore Illustrators and Animators create illustrations, 2D/3D animations, and other visuals for advertising, explainer videos, and social media.

UI/UX Designers Popular

NeoTalentLab UI/UX Designers work on improving user experience for websites and apps, focusing on creating engaging and user-friendly designs.

Campaign Coordinators None

Skilled NeoTalentLab Campaign Coordinators provide support managing marketing campaigns, tracking their progress, and coordinating with various team members.

Human Resources & Recruitment

Human Resources & Recruitment

Streamline recruitment, payroll, and other HR processes by utilizing NeoTalentLab nearshore talent to handle growth without overloading internal resources.

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Talent Acquisition Specialists None

Nearshore Talent Acquisition Specialists support full-cycle recruitment activities, from job posting to offer negotiations.

HR Administrators None

NeoTalentLab HR Administrators manage employee records, handle onboarding/offboarding processes, and support day-to-day HR administrative tasks.

Talent Sourcers None

Nearshore Talent Sourcers identify potential candidates for hard-to-fill roles, using various channels to build a pipeline of qualified candidates.

Payroll Specialists Popular

Add needed support to payroll teams with nearshore talent to manage salary calculations, process payments, and handle payroll-related queries to ensure timely and accurate salary distribution.

HR Coordinators None

NeoTalentLab HR Coordinators assist with scheduling interviews, managing HR documentation, and coordinating training programs.

Benefits Coordinators Popular

Nearshore Benefits Coordinators manage employee benefits programs, answer benefits-related inquiries, and assist with open enrollment.

Onboarding Specialists None

Utilize nearshore Onboarding Specialists to handle new hire orientation, collect required documents, and ensure new employees have everything they need to integrate smoothly into the company.

Exit Interview Coordinators None

Get nearshore support conducting exit interviews, gathering insights from departing employees, and providing analysis to improve retention strategies.

Compensation and Benefits Analysts None

NeoTalentLab analysts assist with analyzing compensation data, developing benefits packages, and ensuring that compensation practices align with company policies.

Training and Development Coordinators None

Nearshore coordinators assist with developing training content, scheduling training sessions, and tracking employee development progress.

Administrative & Business Process

Administrative & Business Process

Utilize NeoTalentLab nearshore talent to fill roles in administrative and business processes to improve efficiency, reduce operational costs, and maintain a high quality of service.

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Data Entry Specialists Popular

Nearshore data entry teams manage high-volume data processing, including inputting, updating, and verifying information in databases.

Executive Assistants None

NeoTalentLab can provide nearshore Executive Assistants that provide high-level administrative support to executives, handling tasks like calendar management, meeting coordination, and communication follow-ups.

Customer Order Processing None

Nearshore Order Processors manage customer orders, verify details, and ensure timely fulfillment.

Administrative Coordinators Popular

Utilize nearshore coordinators to help with scheduling meetings, managing files, coordinating communications, and overseeing administrative functions to keep business processes organized.

Accounts and Billing Assistants Popular

NeoTalentLab can provide nearshore Billing Assistants to manage invoicing, payment follow-ups, and financial records, supporting the finance and accounts departments.

Document Management Specialists None

Get needed support organizing, digitizing, storing, and retrieving important business documents, helping businesses maintain accurate records.

Project Administrators None

Nearshore Project Admins assist with planning, tracking project milestones, maintaining timelines, and communicating with stakeholders.

Customer Relationship Management (CRM) Data Managers Popular

Our team of nearshore CRM Specialists update and maintain CRM databases, ensuring customer information is accurate and up to date.

Back Office Support None

Nearshore Back Office Specialists manage various administrative processes like inventory management, supplier communication, and data handling, which are essential for day-to-day operations.

Research Assistants None

Utilize nearshore Research Assistants collect data, conduct market research, and create reports to support decision-making and strategy development.

Procurement Assistants None

Get efficient assistance with supplier management, order tracking, and maintaining procurement records.

Database Administrators Popular

Get the support needed to handle data maintenance, organizing, and data cleansing tasks to ensure accurate databases with NeoTalentLab Database Admins.

Appointment Schedulers Popular

Nearshore schedulers arrange appointments for sales teams, medical practices, or service providers to ensure smooth coordination.

Email and Communications Management Popular

Supplement email and communications teams with nearshore support to handle company email inboxes, draft responses, filter priority emails, and ensure important communications are addressed promptly.

Transcriptionists None

Nearshore Transcriptionists convert audio and video recordings into text, assisting companies with meeting minutes, interviews, or other documented communications.

Event Coordinators None

NeoTalentLab Event Coordinators assist with planning, managing logistics, and ensuring the successful execution of virtual or in-person corporate events.

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