In response to overwhelming demand for in-person learning and peer engagement, Neostella is taking customer education on the road. The company today announced Neostella Academy Live, a series of immersive, in-person training days starting September 2 in Chicago, with future events in Austin and San Diego.
The series gives customers more opportunities to engage with Neostella’s team and other legal professionals using the platform. Attendees will have dedicated time to work directly with the software, ask questions specific to their operations, share ideas with peers and bring new best practices back to their teams.
“Something we heard loud and clear at our NeoSummit conference was that our customers wanted more opportunities to learn together in person,” said Jennifer Ballou, Director of Customer Experience at Neostella. “Academy Live reinforces our commitment to the highest levels of customer support, continuously offering new ways for law firms to optimize our platform for their reality.”
Neostella Academy Live complements Neostella’s existing online training, which gives customers access to education and resources when and where they need them. The series is designed to expand internal expertise and maximize platform ROI for Firm Admins and Super Users. Participants will explore advanced ways to configure and manage Neostella, apply learnings to their own workflows, troubleshoot common challenges and more. The full-day experience includes opportunities to connect with the Neostella team and fellow users over a reception and dinner.
